We build the warehouse and transportation software that logistics teams run on, then put agents to work inside it: reading every document, watching every load, and flagging problems before they cost you a customer.
What changes in logistics & warehousing
Of inbound documents posted without a person keying them
Average document turnaround, down from 14 hours
Earlier warning on late loads, on average
Coordinator time redeployed per year at one 3PL
The work is necessary. It just should not depend on people re-keying, chasing, and checking.
BOLs, PODs, rate confirmations, and emailed orders arrive as PDFs and phone photos. Coordinators spend most of the day re-keying them, and peak season means overtime and backlogs.
Late loads, short shipments, and stockouts are visible in the data hours or days before they hit a customer, but nobody is watching every load at 2am.
WMS, TMS, telematics, and ERP each hold part of the picture. SaaS platforms with read-only APIs make it impossible for software, or AI, to act across them.
Agents are only as capable as the systems they work in. We build or connect the system of record first, and you own every line of it.
Multi-warehouse inventory with lots, serials, and locations, and orders tracked from creation to delivery.
Live GPS tracking, multi-stop routing, and carrier assignment, so ETAs and exceptions are visible in real time.
Forecast imports, shortage detection, and supplier reliability scoring, with automated past-due alerts.
Role-based portals so customers and suppliers see their own orders, documents, and shipments.
iOS and Android apps for the floor and drivers, with QR and barcode labels for receipts and locations.
Every change tracked on every record, for compliance, chargebacks, and accountability.
Each agent owns one job, works inside your systems, and hands off to a person whenever a case falls outside the limits you set.
Reads BOLs, PODs, rate confirmations, and emailed orders, then enters them into your WMS or TMS and matches them to loads.
Human checkpoint: Mismatched or low-confidence documents go to a review queue.
Watches every active load and carrier update around the clock. Spots late pickups and missed appointments, then drafts the customer notice.
Human checkpoint: Customer-facing messages wait for approval until you turn that off.
Tracks stock levels, inbound POs, and order velocity, and raises a flag before a shortage hits the pick line.
Human checkpoint: Reorders above your set limit always need sign-off.
Answers questions like "What was our margin on eastbound loads last quarter?" and sends a daily brief to your ops team.
Human checkpoint: Read-only: it reports, it does not change records.
No. If your WMS can support agents through its APIs, we connect to it. If it cannot, we build a thin integration layer or, where it makes sense, a purpose-built system you own.
Most logistics clients have an intake agent in production in about six weeks: two weeks of assessment and integration, two in shadow mode, and two drafting for approval.
Agents scale with volume at no additional per-seat cost. That is usually where the ROI is most visible: peak without temporary staff or overtime.
In 30 minutes we'll find the workflow costing you the most hours, and show you what an agent would save before you spend a dollar.
