SpaceMaker Mobile, a portable container moving and storage company serving the DC region, replaced phone quotes with an online platform that prices every move, captures placement details, and takes payment with signed agreements before delivery.
Quoting a portable storage move means combining container sizes, driving distance from the yard, territory pricing, storage location, and multiple trips: delivery, pickup, redelivery, relocation. At SpaceMaker Mobile, that math happened on the phone.
Customers who wanted a price at 9pm had to wait for a callback. Drivers arrived to placements nobody had asked about. And agreements and payments were collected after the fact.
A five-step online quoting and booking platform — Quote, Book, Placement, Agreement, Pay — backed by a pricing engine and a back office SpaceMaker Mobile staff control.
Driving distance from the warehouse via Google Maps, tiered fees, ZIP-to-territory lookup across ~720 ZIP codes, and automatic service-area gating.
Moving, storage, or both; storage at the customer’s site or SpaceMaker Mobile’s indoor or outdoor facility; relocation and curb-to-curb trips priced automatically.
Surface, door direction, slope, obstacles, and parking details for both origin and destination, before the truck leaves.
Versioned rental agreement, policies, prohibited items, and protection plans accepted and signed online; Stripe Checkout with sales tax.
With quotes, bookings, placements, and agreements in one system, SpaceMaker Mobile is ready for agents that work the gaps between steps.
Re-engage customers who priced a move but did not book, and answer their questions about sizes and timing.
Flag risky placements from customer-provided details before dispatch.
Offer pickups and extensions as rentals approach their end date.
| Metric | Before | After |
|---|---|---|
| Time to a quote | Next-day callback | Instant, 24/7 |
| Bookings after office hours | 0% | 38% |
| Payment collected before delivery | ~40% | 100% |
| Manual pricing errors | Weekly | Rules-based |
“Customers get a real price in a couple of minutes, any time of day, and by the time we deliver, everything is signed and paid.”
Pricing and fees scoped by territory, service type, and trip.
Basic, standard, and premium plans with locks and discount codes.
8×8, 8×16, and 8×20 containers tracked with unique IDs.
Tax applied correctly to taxable lines at checkout.
Automatic summary emails with a payment link.
Super admin, admin, and staff roles for pricing, fees, and agreements.
Every component is theirs to extend, migrate, or operate independently, with or without Brem.
We built SpaceMaker Mobile's platform. In 30 minutes we'll show you where software and agents would pay off first in your operation.
